Returns & Exchanges

At Jouer Cosmetics, we want you to love your glow. If you are not completely satisfied with your purchase, you may return or exchange products within 30 days of the original purchase date.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  After submitting your request, a prepaid shipping label will be generated for you to print and attach to your return package.

• 3.
  Package Your Items

  Carefully pack the items in their original packaging, ensuring they are securely sealed to prevent damage during transit.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking number handy while we process your refund or exchange.